Shipping Policy

To ensure that your package is properly delivered and you receive your shipment within the time frame advertised, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly, we do not take responsibility for incorrect address information.

Please allow 24 to 48 hours (with the exception of weekends and holidays) to process your order.

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Shipping Time:

Due to the uncertainty of global supply chains, all shipping carriers are expecting delays across their networks. With the delays, we are anticipating longer shipping times and tracking delays.

Estimated Shipping Time in the United States: Standard: 6-12 business days

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Address:                

If your package is non-deliverable due to insufficient address please contact us immediately at info@SoulinU.com with your Order Number. You will be responsible for the secondary shipment charge due to customer address errors.

Delivery: 

If your tracking information states that your package was delivered and you have not received it. You must address this with your local post office. We do not hold responsibility for packages that state to be delivered.

Please note, all international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more information.